Ya disponible Descripción de curso ¿Qué es un Ingeniero de Servicios? Turismo, informática, facilities, banca, consultoría, marketing, formación… Todas estas profesiones tienen algo en común: su negocio es el servicio. El sector servicios representa entre el 70 y 80% del PIB de la economía y es el sector con mayores tasas de empleo. por ello, las empresas demandan profesionales adaptados a esa nueva realidad. Pero, ¿qué es un profesional de servicios? Si trabajas en una empresa de servicios, o quieres trabajar en este sector, y te gustaría descubrir las claves de la profesión, ¡este es tu curso! Este curso interdisciplinar tiene como objetivo introducirte a una nueva disciplina cuyo fin es mejorar la profesionalización de las empresas de servicios, aumentando así la calidad y la productividad de este sector clave para la economía. El curso cuenta con la colaboración de tres empresas destacadas de diferentes sectores: EULEN (Facility Services), IBM (Servicios IT) y MELIA Hotel International (Turismo), y los contenidos están vinculados con la investigación del equipo docente. Itinerario del curso ¡Comenzamos!PlanificaciónContenidos y objetivosEquipo docente#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2{ box-shadow: 0 0 0 0 #FFFFFF; }#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2{ } @media (max-width: 1199.98px) {#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2{}} @media (max-width: 991.98px) {#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2{}} @media (max-width: 767.98px) {#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2{}} @media (max-width: 575.98px) {#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2{}}#sppb-addon-wrapper-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2{ }#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2 .sppb-addon-title{ }#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2 .sppb-addon-text-block{ }#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2 .sppb-addon-text-block{ transform-origin: 50% 50%; }#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2 .sppb-addon-text-block .sppb-addon-content{ } @media (max-width: 1199.98px) {#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 991.98px) {#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 767.98px) {#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 575.98px) {#sppb-addon-8c731ed0-1d67-42ef-8ae4-a9daf79fc6c2 .sppb-addon-text-block .sppb-addon-content{}}.sp-page-builder .page-content #section-id-2621b1b0-ca8e-4e38-8a2b-e1fa2622274f{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-2621b1b0-ca8e-4e38-8a2b-e1fa2622274f{padding-bottom:30px;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-97bdb714-8013-4de5-991a-03c15b4bbacf{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media (max-width:1199.98px) {.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;}}@media (max-width:991.98px) {.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;}}#column-id-1a5746df-8dad-4d64-a967-5049caee0985{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}Módulo 1Introducción del móduloEmpleo en el Sector ServiciosSociedad Industrial vs. Sociedad de los ServiciosEvolución del conocimientoEvolución históricaLa línea de tiempo de la evolución de los serviciosConcepto de ServicioCaracterísticas de los serviciosActividad de comprensión - Servicios vs.ProductosLógica dominante de serviciosEvaluación#sppb-addon-bb51ea30-80c7-48dc-82f5-2c69e4aeecc5{ }#sppb-addon-bb51ea30-80c7-48dc-82f5-2c69e4aeecc5{ }#sppb-addon-wrapper-bb51ea30-80c7-48dc-82f5-2c69e4aeecc5{ }#sppb-addon-bb51ea30-80c7-48dc-82f5-2c69e4aeecc5 .sppb-addon-title{ }#sppb-addon-bb51ea30-80c7-48dc-82f5-2c69e4aeecc5 .sppb-addon-text-block{ }#sppb-addon-bb51ea30-80c7-48dc-82f5-2c69e4aeecc5 .sppb-addon-text-block{ transform-origin: 50% 50%; }#sppb-addon-bb51ea30-80c7-48dc-82f5-2c69e4aeecc5 .sppb-addon-text-block .sppb-addon-content{ } @media (max-width: 1199.98px) {#sppb-addon-bb51ea30-80c7-48dc-82f5-2c69e4aeecc5 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 991.98px) {#sppb-addon-bb51ea30-80c7-48dc-82f5-2c69e4aeecc5 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 767.98px) {#sppb-addon-bb51ea30-80c7-48dc-82f5-2c69e4aeecc5 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 575.98px) {#sppb-addon-bb51ea30-80c7-48dc-82f5-2c69e4aeecc5 .sppb-addon-text-block .sppb-addon-content{}}.sp-page-builder .page-content #section-id-2621b1b0-ca8e-4e38-8a2b-e1fa2622274f{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-2621b1b0-ca8e-4e38-8a2b-e1fa2622274f{padding-bottom:30px;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-97bdb714-8013-4de5-991a-03c15b4bbacf{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media (max-width:1199.98px) {.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;}}@media (max-width:991.98px) {.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;}}#column-id-1a5746df-8dad-4d64-a967-5049caee0985{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-0d033f54-2d2d-4c2b-b887-8d18ef1ad1d8{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-0d033f54-2d2d-4c2b-b887-8d18ef1ad1d8{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}Módulo 2Introducción del móduloLa empresa de servicios como sistemaCaracterísticas distintivas Front-Office vs Back-OfficeVisita a un hotel Meliá Clasificación de las empresas de servicios Evaluación#sppb-addon-53bd9891-a0d9-4c9e-9b0f-81cda2db04a9{ }#sppb-addon-53bd9891-a0d9-4c9e-9b0f-81cda2db04a9{ }#sppb-addon-wrapper-53bd9891-a0d9-4c9e-9b0f-81cda2db04a9{ }#sppb-addon-53bd9891-a0d9-4c9e-9b0f-81cda2db04a9 .sppb-addon-title{ }#sppb-addon-53bd9891-a0d9-4c9e-9b0f-81cda2db04a9 .sppb-addon-text-block{ }#sppb-addon-53bd9891-a0d9-4c9e-9b0f-81cda2db04a9 .sppb-addon-text-block .sppb-addon-content{ } @media (max-width: 1199.98px) {#sppb-addon-53bd9891-a0d9-4c9e-9b0f-81cda2db04a9 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 991.98px) 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{#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media (max-width:1199.98px) {.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;}}@media (max-width:991.98px) {.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;}}#column-id-1a5746df-8dad-4d64-a967-5049caee0985{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-0d033f54-2d2d-4c2b-b887-8d18ef1ad1d8{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-0d033f54-2d2d-4c2b-b887-8d18ef1ad1d8{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-1f67948e-0672-485e-aea7-4ffb5971bbea{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-1f67948e-0672-485e-aea7-4ffb5971bbea{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}Módulo 3Introducción del móduloLa importancia de los serviciosDistintas vistas de un servicio Los Servicios: Visión del Grupo EULEN Origen de la ciencia de los serviciosmetáfora del elefante ¿Qué es la ciencia de los servicios?La Ciencia de los Servicios: Visión de IBM (I) La Ciencia de los Servicios: Visión de IBM (II) Evaluación#sppb-addon-e76cd594-0d98-4c43-82fd-87f0bc2661ae{ }#sppb-addon-e76cd594-0d98-4c43-82fd-87f0bc2661ae{ }#sppb-addon-wrapper-e76cd594-0d98-4c43-82fd-87f0bc2661ae{ }#sppb-addon-e76cd594-0d98-4c43-82fd-87f0bc2661ae .sppb-addon-title{ }#sppb-addon-e76cd594-0d98-4c43-82fd-87f0bc2661ae .sppb-addon-text-block{ }#sppb-addon-e76cd594-0d98-4c43-82fd-87f0bc2661ae .sppb-addon-text-block .sppb-addon-content{ } @media (max-width: 1199.98px) {#sppb-addon-e76cd594-0d98-4c43-82fd-87f0bc2661ae .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 991.98px) {#sppb-addon-e76cd594-0d98-4c43-82fd-87f0bc2661ae .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 767.98px) {#sppb-addon-e76cd594-0d98-4c43-82fd-87f0bc2661ae .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 575.98px) {#sppb-addon-e76cd594-0d98-4c43-82fd-87f0bc2661ae .sppb-addon-text-block .sppb-addon-content{}}.sp-page-builder .page-content #section-id-2621b1b0-ca8e-4e38-8a2b-e1fa2622274f{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-2621b1b0-ca8e-4e38-8a2b-e1fa2622274f{padding-bottom:30px;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-97bdb714-8013-4de5-991a-03c15b4bbacf{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media (max-width:1199.98px) {.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;}}@media 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#section-id-0d033f54-2d2d-4c2b-b887-8d18ef1ad1d8{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-1f67948e-0672-485e-aea7-4ffb5971bbea{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-1f67948e-0672-485e-aea7-4ffb5971bbea{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-2b1b1614-06e0-4fd1-beeb-67e39e865a66{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-2b1b1614-06e0-4fd1-beeb-67e39e865a66{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{max-width:100%;flex-basis:100%;}}Módulo 4Introducción del móduloAplicando una visión holística: el pensamiento sistémicoFormas de pensarAplicando el pensamiento sistémicoLa necesidad de la visión sistémica en los servicios El pensamiento sistémico en el profesional de serviciosOrientaciones para la aplicación del pensamiento sistémicoProfesionales STEMUn paso más allá: STEM2DNecesidades KISA¿Qué es un profesional T-Shaped? El profesional de los Servicios: la visión de Meliá Hotels InternationalEvaluación#sppb-addon-ce0c554f-612b-4314-9ff5-941d59bd1f25{ }#sppb-addon-ce0c554f-612b-4314-9ff5-941d59bd1f25{ }#sppb-addon-wrapper-ce0c554f-612b-4314-9ff5-941d59bd1f25{ }#sppb-addon-ce0c554f-612b-4314-9ff5-941d59bd1f25 .sppb-addon-title{ }#sppb-addon-ce0c554f-612b-4314-9ff5-941d59bd1f25 .sppb-addon-text-block{ }#sppb-addon-ce0c554f-612b-4314-9ff5-941d59bd1f25 .sppb-addon-text-block .sppb-addon-content{ } @media (max-width: 1199.98px) {#sppb-addon-ce0c554f-612b-4314-9ff5-941d59bd1f25 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 991.98px) {#sppb-addon-ce0c554f-612b-4314-9ff5-941d59bd1f25 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 767.98px) {#sppb-addon-ce0c554f-612b-4314-9ff5-941d59bd1f25 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 575.98px) {#sppb-addon-ce0c554f-612b-4314-9ff5-941d59bd1f25 .sppb-addon-text-block .sppb-addon-content{}}.sp-page-builder .page-content #section-id-2621b1b0-ca8e-4e38-8a2b-e1fa2622274f{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-2621b1b0-ca8e-4e38-8a2b-e1fa2622274f{padding-bottom:30px;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-97bdb714-8013-4de5-991a-03c15b4bbacf{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media (max-width:1199.98px) {.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;}}@media (max-width:991.98px) {.sp-page-builder .page-content #section-id-10916449-87d8-49d8-8864-93bd5a1e9272{padding-top:5px;padding-right:0px;padding-bottom:5px;padding-left:0px;}}#column-id-1a5746df-8dad-4d64-a967-5049caee0985{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-1a5746df-8dad-4d64-a967-5049caee0985{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-0d033f54-2d2d-4c2b-b887-8d18ef1ad1d8{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-0d033f54-2d2d-4c2b-b887-8d18ef1ad1d8{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-6b4a0fa6-44e1-44fa-80ce-79e8e80f72e8{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-1f67948e-0672-485e-aea7-4ffb5971bbea{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-1f67948e-0672-485e-aea7-4ffb5971bbea{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-fd7ae565-ae31-429f-a583-b6c5bd52b123{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-2b1b1614-06e0-4fd1-beeb-67e39e865a66{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-2b1b1614-06e0-4fd1-beeb-67e39e865a66{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-c7a45aa8-9728-4d3c-a60a-35c913445f3e{max-width:100%;flex-basis:100%;}}.sp-page-builder .page-content #section-id-6cc649cc-20d6-405e-aa3f-88ca2abdc0ba{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-6cc649cc-20d6-405e-aa3f-88ca2abdc0ba{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-48f76281-0ff3-47e2-92ca-f52780dcb72b{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-48f76281-0ff3-47e2-92ca-f52780dcb72b{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-48f76281-0ff3-47e2-92ca-f52780dcb72b{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-48f76281-0ff3-47e2-92ca-f52780dcb72b{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-48f76281-0ff3-47e2-92ca-f52780dcb72b{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) {#column-wrap-id-48f76281-0ff3-47e2-92ca-f52780dcb72b{max-width:100%;flex-basis:100%;}}Módulo 5Introducción del módulo¿Dónde formarse?Alternativas de formaciónDistintos tipos de integración de conocimiento¿Cómo influye en la formación? Secuencia de aprendizaje para SSMENuevos métodos docentesEjemplo de un Grado con enfoque transdisciplinarEnfoque holístico: progreso formativo del Grado CGISEvaluación#sppb-addon-02d1c0e2-1606-4131-8fb3-92d31d09c356{ }#sppb-addon-02d1c0e2-1606-4131-8fb3-92d31d09c356{ }#sppb-addon-wrapper-02d1c0e2-1606-4131-8fb3-92d31d09c356{ }#sppb-addon-02d1c0e2-1606-4131-8fb3-92d31d09c356 .sppb-addon-title{ }#sppb-addon-02d1c0e2-1606-4131-8fb3-92d31d09c356 .sppb-addon-text-block{ }#sppb-addon-02d1c0e2-1606-4131-8fb3-92d31d09c356 .sppb-addon-text-block .sppb-addon-content{ } @media (max-width: 1199.98px) {#sppb-addon-02d1c0e2-1606-4131-8fb3-92d31d09c356 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 991.98px) {#sppb-addon-02d1c0e2-1606-4131-8fb3-92d31d09c356 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 767.98px) {#sppb-addon-02d1c0e2-1606-4131-8fb3-92d31d09c356 .sppb-addon-text-block .sppb-addon-content{}} @media (max-width: 575.98px) {#sppb-addon-02d1c0e2-1606-4131-8fb3-92d31d09c356 .sppb-addon-text-block .sppb-addon-content{}}.sp-page-builder .page-content #section-id-2621b1b0-ca8e-4e38-8a2b-e1fa2622274f{box-shadow:0 0 0 0 #FFFFFF;}.sp-page-builder .page-content #section-id-2621b1b0-ca8e-4e38-8a2b-e1fa2622274f{padding-bottom:30px;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}#column-id-97bdb714-8013-4de5-991a-03c15b4bbacf{box-shadow:0 0 0 0 #FFFFFF;}#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}@media (max-width:1199.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:991.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:767.98px) {#column-wrap-id-97bdb714-8013-4de5-991a-03c15b4bbacf{max-width:100%;flex-basis:100%;}}@media (max-width:575.98px) 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